How do I run Cue’s COVID-19 OTC Test?

About running a Cue COVID-19 OTC Test

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Written by Sarah P
Updated over a week ago

Part of revolutionizing diagnostics is making our tests as user-friendly as possible. To administer Cue’s COVID-19 OTC Test, you will need to download, launch, and log in to the Cue Health App, where step-by-step instructions and videos on running the test are displayed. Below are key steps to running Cue’s COVID-19 OTC Test:

  1. Log in to the Cue Health App on your mobile smart device. Go to the Dashboard screen, tap “BEGIN NEW TEST,” and follow the on-screen instructions.

  2. Insert the Cue COVID-19 Test Cartridge into the Cue Cartridge Reader to preheat.

  3. Collect one sample from both nostrils using the same Cue Sample Wand. Insert the tip of the Cue Sample Wand into one nostril about 1 inch or up to the marker on the Wand. If resistance is felt, do not insert any further. Keep gentle pressure on the outer wall of one nostril and rotate the Wand against the wall 5 times. Repeat in the other nostril. A video in the Cue Health App shows how to collect a nasal sample following these instructions.

  4. Insert the Cue Wand into the pre-heated Cue Cartridge. You must insert the Sample Wand with nasal sample into the Cue COVID-19 Cartridge within 5 minutes of collecting the nasal sample.

  5. Avoid moving the Cue Cartridge Reader or Cartridge while the test is running.

  6. The Cartridge and Reader work together to complete the test and communicate the progress to you through the Cue Health App.

  7. View results in about 20 minutes in the Cue Health App on your compatible mobile smart device.

For detailed steps, precautions, and other important information regarding Cue’s COVID-19 OTC Test, please read

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