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How Does Cue Care Work?
How Does Cue Care Work?

5 steps for Cue Care

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Written by Sarah P
Updated over a week ago


Cue Care is a seamless 5-step process that shouldn’t take more than 30 minutes (not including test time or delivery time) and your treatment, if prescribed, will be delivered the same day.

If you test positive for a condition with an available Cue Care treatment:

  1. From the Cue Health App, select the type of treatment you are seeking.

  2. Select a pharmacy for pick-up or enter a delivery address.

  3. Answer a few short questions about your health and prepare for your telehealth consultation.

  4. Join your telehealth consultation with your Cue Care clinician and get your treatment plan.

  5. Get your medication, if prescribed, delivered to your home within hours.*

You do not need to use a Cue test to access Cue Care. If you use a third-party test (e.g. a COVID-19 antigen test), you will be asked to upload a picture of your results next to your government-issued ID to access the service.

*Medication requires prescription and is subject to availability.

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